My PopUp doesn’t appear on my website


Please check if your website is integrated with PopUp domination properly.

Note: if your platform is not in the list, please contact our Support Team


If in Step 3 of PopUp Wizard you have set up PopUp to appear on different pages but it appears only on one particular page, please check if your website is integrated with PopUp domination properly.

If your platform has footer, header or any other file that is common for all pages, the PopUp Domination code has to be injected into this file. If not, you have to put the same code into every page you want your PopUp to appear on.

Note: if nothing works, don’t hesitate to contact our Support Team


There can be two main reasons why this happens.

1. You have opted in and now you have to clear your browser cookies to see it again. Another options are to use browsers Anonymous or Private mode or another browser.

2. If you didn’t opted in but still don’t see the PopUp next time you open or refresh the page, please check your options in Step 3 of PopUp Wizard. You may have set up some time before PopUp reappear in Time before reappear option of your PopUp.